Have the courses been canceled?
All 2020 courses have been postponed until 2021 with the same approximate dates.
Is my 2020 spot still valid for 2021?
If you are registered for the 2020 course and wish to remain enrolled there is no need to contact us or do anything. You are still registered and there is nothing you need to do.
I don't want to be in the 2021 course.
If you cannot attend the 2021 or no longer wish to participate in the course please login to your account and click cancel. Then email us to request a refund with method of payment and if you paid the full amount or only the deposit.
W9 forms, Where do I get them?
If you require a W9 form or an expense form please click here.
How do I get on the waiting list?
To be placed on the waiting list please go to the course registration page and click the Register button. Then select the "Waiting list Ticket" and fill out the information requested. Please use only student information, not training staff info.
Why can I only select one ticket for registration? I need to register more than one.
We only allow one registration and payment per student, each student must register with their information and not training staff information. This is to ensure that students will receive any last-minute correspondence need prior to the course.
Can my training staff register for me?
Yes, but we do not recommend it. There is a lot of detailed information needed for the student to register so that we may place the students into the appropriate teams. And you must put in the contact information for the student, not training or finance staff. We can not emphasize this enough!
Can I only pay by credit card?
You may pay by check by registering on the waiting list and then sending your check in the mail. But your spot will not be guaranteed until payment is received and the spot you want may be gone by the time your check is received. If your spot is taken while your check is in the mail we will hold the check-in case there is an opening due to other cancellations.
You may hold your spot in the course by paying a $200.00 deposit to hold your spot. Full payment is due 60 days prior to the start of the course or you will be dropped from the course. This deposit is only refundable 60 days prior to the course. After 60 days the deposit is retained.
I need to cancel my attendance
I can not attend, but someone else can take my place from my agency
What Equipment do I need to bring?
All necessary tools, basic protective gear, sunscreen, food, and drinks will be provided. Temperatures range from cold to very hot and you will be in the sun for extended periods of time. Items such as brim hats and long selves are recommended, and you are welcome to bring any equipment and PPE you would like to use. We do recommend that you use the PPE that your agency requires for conducting a field investigation, as these will be real burn scene recreations were bodily fluids and chemicals remnants of burned materials.
I forgot my login information
If you have forgotten your login information please use the forgot password or for username on the login page. Your login user name should be your email address unless you have chosen otherwise, if so then use your email address to retrieve that information.
I have another question who can I call?